Free Shipping on Orders Over $75

Shipping & Returns

Our policies designed for your peace of mind.

Shipping Policy

We offer free standard shipping on all domestic orders over $75. For orders under $75, a flat rate shipping fee applies.

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 2 business days
  • Overnight Shipping: Next business day

Please allow 1-2 business days for order processing. You will receive a tracking number via email once your order has shipped.

Return Policy

We want you and your pet to love your Swagimals gear. If you're not completely satisfied, we accept returns within 30 days of delivery.

To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Free of pet hair and odors

To initiate a return, please visit our Contact Us page and select "Return/Exchange" as the subject.